PLAA Business Partner Exhibit Show

Come spend May 18, 2018  at The Rivers Casino and have lunch with business partners and then tour the exhibit show and see what is new in the industry, end the afternoon with some cocktails. PLAA attendees enter in drawing for cash prizes that will be awarded every hour, must be present to win. Free subway or free parking available to get to the Rivers Casino.


And Do Not Forget Your Coffee – Operation Troop Appreciation Collection!
We are again partnering with the Community Service Group and collecting for the troops. They are requesting the following:

Bags of Ground Premium Coffee: Starbucks, Seattle’s Best, Dunkin, K-Cups, as well as cash donations towards the purchase of Keurig’s and Coffee makers

12:00 – 1:30 – Lunch With Business Partners
1:30-4:00 – Exhibit Show
4:00-6:00 – Cocktails

Invite others from your office or from other non-member firms to the exhibit show.

Register at the PLAA website or click on link:

We look forward to seeing all of you at the show!

Operation Troop Appreciation Collection

ALA Releases New Study Guide for the CLM Exam

ALA has just released a brand-new study guide for individuals wanting to become a CLM. In pdf format, the guide includes chapters covering financial management, human resources management, legal industry/business management and operations management. Each chapter has additional resources and practice quizzes. Special group pricing is available! Get it from the Legal Management e-Store:

Click here to view details about this on the ALA’s Facebook page.

Don’t forget to apply to take the test. The deadline for the May 14 exam is March 14!

Don’t Lose Out on ALA Membership Benefits

The 60-day grace period for membership renewal will have run out before you know it. Review the membership benefits for a reminder of the resources and relationships you enjoy, then head to My Account to view your account details. Your dues information is under the My Dues & Financials tab.

Click here for more details!

Save The Date: 25th Annual Attorney Administrator Event

The Duquesne Club
Profiting in The “New Normal”
Presented by: Timothy B. Corcoran

In this presentation, Tim will discuss the market drivers of the “new normal” and what they mean for the modern law firm. There’s been a lot of hue and cry about the advent of non-hourly fees, and more and more clients are demanding discounts, and some clients are taking back work in-house or hiring legal services companies instead of law firms. Is this end of the road for law firms? Not at all. In fact, we’ll discuss how the market is driving changes that should be very good news to lawyers and law firms. The market is now rewarding efficiency and budget predictability, so law firms with experience have an opportunity to gain a competitive edge, because rather than fear lower cost competitors they can use their depth of expertise to deliver higher quality work product and generate greater profits in the process. It requires thinking differently about what we value and reward in our law firms. If you think it’s a tough time to manage a law firm, you’re not paying attention.

About Our Presenter:
Timothy B. Corcoran is a keynote speaker, consultant, author, and legal commentator. With deep experience spanning two decades as a corporate executive, he advises law firm leaders, in-house counsel, and legal vendor executives on how to profit in a time of great change.

Tim’s confident and irreverent stage presence enables him to bring levity to topics of particular gravitas, while masterfully navigating tough discussions from a refreshing perspective. Audiences cite Tim’s simplification of complex concepts, a reduced learning curve, and actionable takeaways as key factors in catalyzing their change process.

As a change agent, Tim’s focus is on helping law firms with market entry strategy, profiting from experience with project management and process improvement, embracing profitable alternative fee arrangements, assessing and redesigning compensation plans, designing new financial metrics and dashboards, building or reorganizing an effective ecosystem, training current and future leaders, refining business development skills, and launching new technology tools. Tim helps law departments embrace performance analytics, better manage outside counsel, and improve business velocity.

Tim accolades include serving as 2014 President of the Legal Marketing Association, a Fellow and Member of the Board of Trustees in the College of Law Practice Management, and sought-after speaker and writer on topics related to the changing business of law. Tim also authors the widely read Corcoran’s Business of Law blog.

Formal invitations to this event will be sent to all PLAA member firms. We would greatly appreciate you forward this on to anyone in your firm who may be interested in attending with you. The presentation is currently in the process of being approved for PA CLE credit. Please SAVE THE DATE. Thank you.

CLM Update During November General Membership Meeting

CLM was the topic at the November General Membership meeting.  Janine Book, Gail Semonian, and Lynn Chiafullo spoke about the benefits of becoming a CLM, as well as the many things PLAA and ALA are doing to assist members in obtaining the designation.  The membership was reminded that PLAA would reimburse any member for the cost of the exam fee if they take and pass the CLM exam.

The new CLM Study Guide is expected to be published in the early part of 2018 and PLAA plans to purchase a few copies for PLAA members to borrow.  This will increase the library of books PLAA has available to members interested in sitting for the CLM exam.  Members should reach out to Lynn Chiafullo to reserve one of the study guides, or any of the other materials PLAA has available.

The meeting then turned to a game of CLM Family Feud.  The willing participants formed 2 teams of 5 and the competition began with various survey questions regarding the different areas of legal management that are included on the CLM exam.  The members of the winning team each won a $10 Starbucks gift card.

Learn More About ALA’s CLM Program

ALA CLM Program:

Benefits of Certification

• Increased knowledge of all areas of legal administration
• Increased value to your organization

Competencies of Legal Administrators

• ALA conducts periodic practice analysis studies which identify the tasks and related knowledge, skills and abilities needed for performance in the legal management field. The latest study was done in 2012.

• Link to 65 competencies:

By order of importance:

By subject area:

CLM Resources

• ALA has a comprehensive list of study resources:

• A new CLM study guide is in development. Subject matter experts are developing specific modules, and ALA has engaged an adult learning and certification expert to assist in completing the study guide.

• ALA eLearning courses and webinars

• Cyber Chapter has a very robust CLM study group. Access to their CLM and education materials is included in the Cyber Chapter membership. Annual membership costs $90.

• Chapter study group – ALA has created a power point presentation on how to develop a chapter study group.

• CLM Online Community group.

• CLM Certification Committee can do presentations (in person or via Webex) to chapters.

Encourage & support chapter members who are interested in the CLM. Chapters can offer scholarships to eLearning courses to study for the exam.

Save the Date!

Operation Troop Appreciation Thank You

Please see the thank you note we received from Sherry Einhaus, Community Project Coordinator for Operation Troop Appreciation. She shares how the much needed items and donations from PLAA will be used.

Click here to see the letter.


Another Fond Farewell

July 14, 2017 is my last day at Dell Moser.  It has been a pleasure meeting many of you and working with other members on various committees and on the Board.  The PLAA has a great group of members and leaders who have provided me with the tools to succeed as an administrator.  Brian Ortman is the new administrator at Dell Moser and I know that he will become a member of the PLAA very soon.

Best wishes to all of you.

Lois Diana


  • PLAA Business Partner Exhibit Show

    Come spend May 18, 2018 at The Rivers Casino and have lunch with business partners and then tour the exhibit show and see what is new in the industry, end the afternoon with some cocktails. PLAA attendees enter in drawings for cash prizes that will be awarded every hour, must be present to win.    View More
  • Operation Troop Appreciation Collection

    On May 18, 2018, the PLAA Community Service Committee will be collecting the following items as well as cash donations towards the purchase of Keurigs and coffee pots: bags of ground premium coffee: Starbucks, Seattle’s Best, Dunkin Donuts, and K-Cups   View More

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May 03, 2018 - May 06, 2018
All Day • Gaylord Resort & Convention Center
May 18, 2018
11:00 am - 8:00 pm • The Rivers Casino
Jun 06, 2018
8:00 am - 10:00 am • The Rivers Club

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