Impacting Financial Performance: Key Performance Indicators: “Measure, Adjust, Succeed”

Map Unavailable

Date(s) - May 26, 2022
9:00 am - 10:30 am

iCal (Outlook)


Impacting Financial Performance: Key Performance Indicators: “Measure, Adjust, Succeed”

May 26, 2022, 9:00 A.M. – 10:30 A.M.

Law firms of all sizes measure various behaviors and indicators of firm health and performance.  These indicators are important sources of information for the management of the firm and the staff.  The challenge is to identify the subset of these metrics that are critical to the success and life of the law firm and then focus on these metrics, which are referred to as key performance indicators or KPIs.  This session will take a comprehensive look into the value of KPIs and the different types used by law firms today, and how they can be used for strategic planning and growth.  We’ll also address some of the challenges associated with KPI selection, monitoring and benchmarking.  Participants will learn how to select the appropriate KPIs and how to manage them for profitable success.



  • Identify the different types of law firm KPIs and how they are used to improve profitability and contribute to strategic growth initiatives,
  • Discuss using KPIs to differentiate differences in gross revenues and profitability.
  • Examine the importance and challenges using benchmarking surveys and how to use them to evaluate individual law firm KPIs that best align with your firm’s strategic plan.
  • Identify and use different types of law firm KPIs for strategic decision making in the areas of marketing, business development, operations, finance, and law firm growth.

PLAA Members – Free

PLAA Business Partners – Free



Register Below


CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

CLM® Recertification Credit: 1 hour in the subject area of Financial Management (FM)



Frederick J. Esposito, Jr, MBA, CLM, Chief Operating Officer of the regional law firm Rivkin Radler LLP, has more than 25 years of law and accounting firm experience and has been a Certified Legal Manager (CLM)SM since 2006.  Fred specializes in financial and organizational management and has managed and worked in a consulting capacity with several law firms, both international and domestic.

As a legal design and critical thinker, Fred has developed streamlined and results-oriented processes in the areas of law firm infrastructure, client intake, contemporaneous time entry, billing/collections, profitability, attorney compensation, with a concentration on client focus, value add and resource efficiency through the application of key process improvement methodologies and selected lean tools.

Fred is a highly rated, frequent author and speaker for the ABA, ALA, BNA/Bloomberg, Lexis/Nexis, and Thomson Reuters. He has received awards and certifications too numerous to list here.  He is an amazing speaker that you don’t want to miss!

Register Now

Ticket Type Spaces
PLAA Member - FREE!
PLAA Business Partner